Quality

The Faculty of Pharmacy of the Universidade de Lisboa is committed to Quality. The Quality Management System (SGQ-FFUL) is implemented to its teaching, research and support services processes, in compliance with the European quality standards and relevant legislation.

Front and centre to the institution’s core activities is a continuous improvement of processes and procedures and the effectiveness of decision-making.

The structure of the SGQ-FFUL is embodied in the Quality Manual (portuguese version).

Quality Management System

The structure of the SGQ-FFUL is embodied in the Quality Manual.

 

SGQ-FFUL Documentation

 

Other Documents

 

Última atualização: 04/12/2023

Institutional Assessment

In 2017, having closed the first complete cycle of assessment/accreditation of the study programmes in operation, A3ES began the process of Institutional Assessment, which focused on the quality of the performance of the Institution as a whole, as well as on each of its organic units.

Milestones

Final Result

Universidade de Lisboa accredited for a period of 6 years

Accreditation of Study Programmes

The accreditation of a study programme is a procedure by which a competent body for the assessment and accreditation of higher education verifies and formally recognises that a specific study programme leading to an academic degree (undergraduate, master or PhD) fulfils the requirements for its creation and operation.

In Portugal, the A3ES – Agency for Assessment and Accreditation of Higher Education is the entity responsible for this procedure is the responsibility of .

Accreditation Procedures

  • Prior Accreditation of New Study Programmes
  • Assessment/Accreditation of Study Programmes in Operation

 

More information

Results of the Accreditation Processes of the Study Programmes

Consult the information about the registration, assessment and/or accreditation of each study programme, as well as the documents produced for the self-evaluation and external evaluation process.

 

Compliments, Suggestions, Complaints and Whistleblowings channel

Continuous improvement is a priority at the Faculty of Pharmacy of the University of Lisbon.
Your opinion is very important! With your contribution we can improve our services.

Compliments, Suggestions, Complaints

To submit a Compliment, Suggestion or Complaint, please complete this form.

Note: Please do not use this form for information requests or submission of other messages that do not fall under the categories of compliments, suggestions or complaints.

 

FORM

Por favor, descreva de forma clara a situação sobre a qual se pretende pronunciar. Caso considere relevante, indique detalhes (e.g. local, data e serviço em causa) | Please, clearly describe the situation you intend to address. If relevant, indicate details (e.g. place, date, service)
Click or drag a file to this area to upload.
Caso pretenda, poderá anexar um ficheiro. A dimensão dos ficheiros deve ser inferior a 2 MB | If you wish you can add a file. The file size must be less than 2 MB.
A sua identificação é opcional. Se não indicar os seus dados pessoais, os serviços visados serão notificados, mas não será possível responder-lhe relativamente ao tratamento e/ou resolução da situação |
Your identification is optional. If you prefer not to identify yourself, the targeted services will be notified, but it will not be possible to respond to you regarding the treatment and/or resolution of the situation.

Whistleblowings channel (Canal de Denúncia)

In order to comply with the legal and regulatory framework provided for in Law no. 93/2021, the Faculty of Pharmacy of the University of Lisbon makes available a system that allows any person related to it, to anonymously report any irregularity and/or infraction.

This should be done through our Whistleblowing Channel (Canal de Denúncia).

 

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